It is a well known fact that Germany is a kind of service wasteland in comparison to the US for example. After reading Melisa’s rant about her recent Wal Mart experience I thought I will share my hubby’s experience in a local restaurant last night. Maybe we’re a bit touchy feely after having experienced great service in Ireland but I just thought this was too much.
The hubby and our super nice neighbor that is also our catsitter (the cats love him to bits) decided to go to the movies. Our neighbor wanted to go and have dinner before at a Mexican restaurant located in the same building. As the hubby had already had dinner at home they decided to meet at 8:15pm. The movie was about to start at 8:30pm. Now the neighbor meanwhile had been waiting for his food for 45 minutes (that in itself being ridiculous) and was finally served just as he was supposed to meet the hubby. A short phone call later the hubby joined our neighbor in the restaurant, keeping him company and waiting for him to finish dinner so they could head on over to the movie theatre.The waitress came and asked if my husband wanted to order. He politely declined saying he was just waiting for our friend when the waitress said “If you’re not going to order anything I am going to have to ask you to leave”. Needless to say that my husband as well as our friend were thinking this was a joke which I can assure you it was not. So both of them were left with their mouth wide open. The hubby was then lectured how the restaurant was having to cough up rent and pay for electricity and heating...
Well whatever. As they were now running late for the movie anyway they paid, left no tip but let the waitress and everyone within earshot know they would surely never come back.
When they got home I thought I was gonna have a heart attack when I was being told. I felt like paying a little visit and punching that stupid girl’s lights out. But you can’t mash a brain where there is none so instead I decided to write an email to the manager and post a few bad reviews on the best-known restaurant review websites. With so many people staying out of restaurants in Germany because they simply can’t afford it you wonder where the restaurants get their attitude from.